App Privacy Policy

01Introduction

tely is operated by Ryan Wu, doing business as tely ("we," "us," or "our"). This Privacy Policy describes how we collect, use, and share your personal information when you use the tely mobile application and our website at telyapp.com (together, the "Service"). For privacy questions or requests, contact us at support@telyapp.com.

02Information we collect

Information you provide

• Account and profile information, such as your email address, authentication credentials, name, username, and any bio or images you add
• Content you create, such as reviews, ratings, posts, comments, lists, watch history, and tags
• Social activity, such as follows, likes, blocks, mutes, and reports
• Your phone number, if you choose to add one (verified by SMS — see Section 11)
• Contact information, if you choose to sync your contacts: the app creates cryptographic hashes of email addresses and phone numbers on your device and uploads only those hashes for friend matching — raw address-book entries are not uploaded. While contact access remains enabled, the app may periodically reprocess your contacts and replace the uploaded hashes; you can stop this by removing synced contacts in Settings or revoking the Contacts permission.
• Hashed identifiers about you uploaded by other users who sync their contacts. These hashes may still constitute personal information.
• Information submitted with reports or removal requests, including under our content-removal processes, and related correspondence
• Communications you send us
• Other information you choose to provide, which we use as described at the time of collection

Information collected automatically

• Device and app information, such as device model and identifiers, operating system, app version, language, and timezone
• Usage and analytics information, such as screens and features used, titles viewed or added, ratings and watch activity, searches, social interactions, and identifiers associated with those activities
• Diagnostic information, such as crash reports and performance data
• Information we derive from your activity, such as viewing statistics and suggestions

Like most online services, tely and its service providers receive network and technical information, including IP addresses, when your device connects to the Service; we use this information to deliver, maintain, and secure the Service and to prevent abuse. When the app loads content such as artwork from third-party content providers, those providers similarly receive your IP address and request information.

03How we use your information

We use the information we collect to:

• Provide and operate the Service, including its social features
• Personalize your experience, such as suggestions of people to follow and content you may like
• Deliver notifications you enable
• Keep the Service safe, including security, fraud prevention, anti-abuse measures, processing reports and removal requests, and enforcement of our Terms
• Understand usage, improve the Service, and develop new features
• Promote the Service, such as through invitations and link previews you share
• Communicate with you, including responding to support requests
• Comply with applicable law and legal process

We may also use your information with your consent or as otherwise described at the time of collection.

Advertising. tely does not currently show advertising. If we introduce advertising, we may use activity within tely, such as watch history and ratings, to select ads. Before doing so, we will update this Policy and provide the notices and choices, and obtain any consent, required by applicable law.

04Legal bases (EU/UK users)

Where the EU or UK GDPR applies, we process personal information as necessary to perform our contract with you, for our legitimate interests (such as security, analytics, service improvement, and marketing), with your consent (which you may withdraw at any time), or to comply with legal obligations.

05How we share your information

• Service providers that process information on our behalf — in categories such as cloud hosting and infrastructure, authentication and data storage, analytics, crash reporting, and message delivery (email, SMS, and push notifications). These providers are contractually required to protect your information to at least the standard described in this policy and may use it only to provide services to us.
• Other users and the public. Your profile information is visible to other users. Content you share is visible according to the audience setting you choose in the app, as described where you set it. Content shared with everyone is public and may be viewed by people who are not tely members — for example, through shared links and link previews. We are not responsible for how others use content you have made visible to them.
• Legal. We may disclose information where we believe in good faith it is required by law or legal process, or necessary to protect the rights, safety, or property of tely, its users, or the public.
• Business transfers. Information may be shared in connection with an actual or prospective merger, acquisition, financing, or sale of assets.

The Service may contain links to, or be integrated with, websites, mobile applications, and other online services operated by third parties. These links and integrations are not an endorsement of, or representation that we are affiliated with, any third party, and we are not responsible for their actions or their privacy practices. We encourage you to read the privacy policies of the other services you use.

06Aggregated and de-identified data

We may create, use, and retain aggregated or de-identified data — such as a title's community rating — that does not identify you, for any purpose, including after you delete content or your account. We maintain such data in de-identified form and do not attempt to re-identify it, except as permitted by law to test our de-identification safeguards.

07Data retention and account deletion

We retain personal information for as long as your account is active and as needed for the purposes described in this policy, to comply with legal obligations, resolve disputes, and prevent fraud and abuse. Safety, legal, and removal-request records may be retained as needed for those purposes after the related content or account is deleted. You can permanently delete your account in Settings → Delete Account, or by emailing support@telyapp.com from your account's email address. Deletion removes your profile and content from the Service and we delete or de-identify analytics records associated with your account. Residual copies may persist in system backups for a limited period, and diagnostic logs are retained for security and debugging and deleted on a bounded schedule. Aggregated or de-identified data is retained as described in Section 6.

08Your rights

Depending on where you live, you may have rights under applicable privacy laws to access, correct, delete, or receive a copy of your personal information, to object to or restrict certain processing, and to withdraw consent. Most profile information can be edited directly in the app, and account deletion is available in Settings. For other requests, contact support@telyapp.com; we may take reasonable steps to verify your identity before acting on a request, and we respond as required by applicable law. Where EU or UK data-protection law applies, you may lodge a complaint with the applicable supervisory authority.

We do not respond to "Do Not Track" browser signals. We do not currently include third-party advertising SDKs in the app, and we do not authorize third parties to collect personal information about your activity over time and across different online services through the Service. Third-party content providers receive request data (such as IP addresses) as described in Section 2, and their independent practices are governed by their own privacy policies. Where a legally recognized opt-out preference signal applies to a practice we engage in, we will honor it as required by law.

09Children

The Service is not intended for children under 13, or under any higher minimum age required where they live, and we do not knowingly collect personal information from them or permit them to create accounts. If you believe a child has provided us personal information in violation of this section, contact us and we will delete it as required by law.

10International transfers

We are based in the United States and process information there. If you use the Service from another region, your information is transferred to and processed in the United States; where required, we use appropriate safeguards for such transfers.

11SMS text messages

tely sends SMS text messages for one purpose only: when you choose to add or change a phone number on your account, we send a one-time verification code to that number to confirm it belongs to you. Adding a phone number is optional and always initiated by you, from your phone number settings (Settings → Privacy) in the app. Entering your number there and requesting the code is your consent to receive it.

We never send marketing, promotional, or recurring text messages, and we never share your phone number with third parties for their own marketing. Message frequency varies based on the verification codes you request.

Message and data rates may apply. Reply HELP for help or STOP to opt out. You can also remove your phone number at any time from Settings → Privacy, which deletes it from your account and stops all SMS from tely. Carriers are not liable for delayed or undelivered messages.

Verification codes are delivered by our authentication provider through its SMS provider. Your phone number is shared with those providers only to deliver the code.

12Security

We use reasonable safeguards designed to protect your information, including encryption in transit, access controls, and other measures appropriate to the information we process. No method of transmission or storage is completely secure.

13Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we will communicate them to you, such as through the app or by email, and where required by law we will provide advance notice or obtain your consent before new practices apply to previously collected information. Nonmaterial updates may be made by posting the revised policy on this page. The effective date and version above reflect the most recent revision.

14Contact

Email support@telyapp.com.